Knowledge base

Guidelines and answers to the questions about GT-HUD and Hand2Note operation.

!We are available for your questions on Skype and via e-mail from 8 am to 8 pm MSK. Every day.

Rules of Skype Communication

1. Skype is not the same as a telephone, so never call on Skype without an advance notice);
2. If you are a current user of GT-HUD, please make sure to message the email you use for your Hand2Note account.

*Your email is required for identification.

3. Enunciate your question correctly and attach a screenshot with details in addition.

!You can just drag a screenshot to the Skype chat window. Various links to screenshots will be ignored.

4. Do not expect an immediate answer from the support) First of all, there’s only one person working in Skype; Secondly, the general number of # Skype users has exceeded 1,500. Just leave your questions, and you will surely receive an answer within a day.
5. Questions related to various software bugs should rather be sent directly to Customer Support, support@hand2note.com. They are more competent when it comes to this sort of questions.
6. Check for answers in the KNOWLEDGE BASE section, this might accelerate the resolution of your issue significantly.

!Insults and various threats to the customer support will lead to a ban!

Questions feedback and requests are welcome!

Official Site: www.gthud.com
skype: GT-Pack
e-mail: support@gthud.com